Overall Rating / 177 Total 1st-Party Reviews
Natural Enclosures Fence Company
There was an issue with the original appointment. No one showed or called. I call to inquire and was told the Installer had a flat. I was never informed! The next day it rained some and I was in and out with other appointments. When I did have time to look at the fence, there are places that I am not happy with! All in all I have recommended Natural Enclosures to to of my neighbors! I not only recommend them, I would use them again!
Thank you Ms. Richardson for taking the time to share your feedback and experience you had with us. We value and appreciate you & for choosing Natural Enclosures Fence Company for your fence needs!
Thank you Kim for taking the time to share your experience. We are always happy to hear another satisfied customer and that you will recommend us to others. It is always our pleasure to serve you and take care of all your fence needs.
Thank you Mr. Larson for taking the time to share your experience and for your kind words. I spoke with our Residential Job Coordinator regarding the additional key. She said she hasn't had any luck either getting an extra key from the manufacturers. We will look into this further and make additional contact with the lock company to see if moving forward they can provide a minimum for 2 keys per lock and to see what we can do to get you another one as well. This is the first I am hearing of it, so give me a little time to see what I can do to round you up another key. Thank you again for your feedback.
Thanks very much!
I absolutely loved my fence project from the beginning to the end. The guy who performed my fence estimate was a few minutes, so we finished early. He was extremely professional, and shared his best recommendations, and he actually knew what he was talking about. When it came down to my deposit, management worked with me, since I had submitted my signed quote too late. I didn't pay what I expected, but they worked with me and I appreciate that. Once the installers got there, they finished my fence in about 6 hours. They were fast, and I am loving my new fence. I am in love! I chose NE because they seem to have done every last fence in my county. I could go on and on, but I won't. I just ask that you guys keep up the great customer service.
Good Afternoon Ms. Siao-Pao, Thank you so very much for taking the time to leave such detailed feedback about your experience with Natural Enclosures Fence Company. We couldn't be happier that you are "In Love" with your fence. We strive each and every time to provide an excellent experience from the time you reach out to us for the estimate to the completion of the install, and beyond. We do try to go above and beyond, which is how we feel about your feedback. All feedback is helpful to companies that want to remain in business and be "Simply the Best" in their field. That is our goal and so glad we achieved it with you! It was a complete pleasure working with you and we thank you from the bottom of our heart for choosing Natural Enclosures Fence Company for your fence project.
Thank you Mr. Gilmore for your kind words. It was a complete pleasure working with you and we appreciate you choosing Natural Enclosures Fence Company to take care of all your fence need. We value and appreciate you.
Mr Badie, Thank you so much for taking the time to share your feedback with us. I am very pleased that you were happy with our service and our product. As far as pricing goes, we had not had a price increase in almost 4 years. The cost of all materials, especially wood increased just a few months ago, so unfortunately, we had to increase our prices to our clients. French Gothic pickets tend to run on the higher end of the wood price scale because they are a little more labor intensive and decorative. Not all wood fences are a like. They might look the same from a distance. But we use true size pickets and rails and the best pressured treated pine for our wood fences. We are local company and we are proud to say we are celebrating our 14 year anniversary this month. WE will be around a year from now and hopefully another 14 years from now. Thank you again. I hope you enjoy your new enclosures for many years to come. And don't forget to stain and seal your fence so you can protect your investment and prolong the life and beauty of your beautiful picket fence.
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